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PRIVACY POLICY

The security of your data - Lovearth

ARTICLE 1 - PERSONAL INFORMATION COLLECTED

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When you browse our store, we receive, collect and store any information that you enter on our website or that you provide to us in any other way. In addition, we automatically collect the Internet Protocol (IP) address used to connect your computer to the Internet; the login; email-address ; the password ; computer information and purchase history.

We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, information about the interaction between pages and the methods used to navigate out of the site. page.

Finally, when you place an order, we also collect personal identification information (including name, email address, password, communications); payment details (including credit card information).

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ARTICLE 2 - COLLECTION OF THIS INFORMATION

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We collect this non-personal and personal information in order to provide you with the best possible service: to provide and operate the services; provide our users with ongoing Assistance and technical support; to be able to contact our visitors and users with general or personalized notices relating to the service and promotional messages; to be able to create aggregated statistical data and other aggregated and / or inferred non-personal information, which we or our business partners can use to provide and improve our respective services and finally to comply with applicable laws and regulations.

 

ARTICLE 3 - OUR HOST, WIX

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

ARTICLE 4 - CONSENT & MEANS OF COMMUNICATION

 

We obtain your consent when you provide us with your personal information to complete an order, schedule your delivery, request a return or an exchange. Thus, we assume that you consent to our collecting your personal information and using it for the sole purpose of completing your transaction.


We may ask you to provide your personal information for another reason, for example for marketing purposes. In this specific case, we will ask you directly for your explicit consent, or we will give you the option of refusing.

 

We may contact you to inform you about your account, to resolve issues with your account, to resolve a dispute, to collect fees or amounts owed, to poll your opinion through surveys or questionnaires, to send updates about our company, or as necessary to contact you in order to enforce our user agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may contact you by email, telephone, text messages and postal mail.

 

However, for any reason, if you change your mind and no longer consent to us processing your data, please contact us by email at: contact.lovearth@gmail.com

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent on you to use this site. website.

 

ARTICLE 5 - DISCLOSURE

 

We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions.

 

ARTICLE 6 - SECURITY

 

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 type encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

ARTICLE 7 - LEARN MORE ABOUT THE MANAGEMENT OF PERSONAL DATA

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You can learn more about the GDPR, your rights and how to exercise them on the CNIL website.

As well as in the sections:

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ARTICLE 8 - COOKIES (cookies)

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When viewing our Site, cookies are placed on your computer. These transmit certain navigation data to us automatically.

A cookie designates a text file that the server you are visiting saves on your hard drive or in the memory of your browser and which allows its issuer to identify the terminal in which it is registered, during the period of validity or registration. of the cookie.

Certain so-called functional cookies are essential for the use of the Site (session cookie for example), while others (audience measurement, targeted advertising), for which your consent is required, make it possible to optimize and personalize the content displayed on the Site.

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Once the User has accepted the deposit of all or part of the cookies, the User's Internet browser automatically transmits information to us, such as their IP (Internet Protocol) address, the version of the browser of the terminal they are using. and its route on the Site (pages visited).

You can configure your browser at any time to receive a notification when a cookie is sent or to oppose the use of cookies.

If most browsers are configured by default and accept the installation of all cookies, you have the possibility, if you wish, to choose to accept the deposit of all cookies, or to reject them systematically, or again to choose those that you accept according to their transmitters, and this by making certain settings. We draw your attention to the fact that by opposing the deposit of purely technical cookies, your experience could be degraded.

We inform you that you can revoke your consent at any time by modifying the settings.

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The list below shows the cookies that are used on WIX sites:

  • XSRF-TOKEN and hs: are used for security reasons;

  • svSession: used in connection with the user's connection;

  • SSR-caching: used to indicate where the site was returned from;

  • _wixCIDX and _wix_browser_sess: are used for system monitoring and debugging;

  • Consent-policy: used for cookie banner settings;

  • smSession: used to identify members connected to the site;

  • TS *: used for security and anti-fraud reasons;

  • bSession and fedops.logger.sessionld: are used to measure the efficiency of the system;

  • wixLanguage: used on multilingual websites to record the user's language preference.

 

ARTICLE 9 - UPDATES TO THE PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so we encourage you to review it frequently. Changes and clarifications will take effect as soon as they are posted on the website. If we make any material changes to this policy, we will notify you here of its update, so that you know what information we collect, how we use it and under what circumstances, if any, we use and / or use it. disclose.

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